What impacts the Automated Business Process Testing of Workday Applications?


ERP platforms such as Workday manage the entire business processes of a company by integrating and leveraging their strengths. It removes redundancies present in each of the processes and improves their efficiency, thereby positively impacting the delivery of products or services, not to mention improving the end user experience to a great extent. Workday is also home to a slew of applications developed by various companies using the platform pertaining to various functions. These applications or the in-house ones used by Workday need to follow vigorous Workday testing services so that they can perform seamlessly on expected lines.

As opposed to manual testing of business processes, which can take an inordinately long time, automation of Workday testing services can help increase efficiency, scale up the testing parameters, and improve the overall quality. However, while going about developing a Workday testing strategy for automation, a few things are needed to be considered:

Prepare a workflow diagram: Each segment of the overall business process that forms part of Workday ERP platform performs a particular task, and so should be fully understood by the Workday testing services while developing Workday testing strategy. Thus, the first step in undertaking Workday test automation is to prepare a workflow diagram of each process and its sub process. This can help in achieving the following:

  • Help the team of Workday test automation to understand various processes and agree to a singular design methodology
  • Identify the bottlenecks in a process or sub process
  • Help in removing redundant process or sub process
  • Help people associated with Workday testing services provide fresh perspective on the processes
  • Get information about the integration points with other software platforms
  • Help in building afresh or strengthening existing security related safeguards
  • Eliminate delays during implementation

Prioritize the test sequence: Before embarking on Workday test automation, the Workday testing strategy should include listing and sequencing of the parameters to be tested. In fact, the testing team should consider each function and various processes pertaining to it in terms of their inputs and outputs. Besides, the sequence in which they are to be tested is to be prioritized. For example: in the sales function, the team constituting Workday testing services should define the fields of say, vendors.

Conduct of negative testing: The Workday test automation should put emphasis on negative testing, for it can find out various scenarios where the applications can crash, malfunction or give erroneous output. The processes should be tested for such inputs that violate business rules, and the output is checked thereof. Depending upon the output or the severity, suitable safeguards should be incorporated to prevent such inputs in the first place.

Establishing triage: Workday test automation should include the establishment of a triage framework, wherein the priority of handling critical issues are decided.

User acceptance testing: The most crucial part of Workday testing strategy that aims at automation, is the testing of application by users. These users should not be the ones who have developed the testing codes. This can help highlight hidden glitches that might be overlooked by the testing team.


Automating the testing of Workday based business processes is crucial for removing bugs and improving efficiency. The process should be done methodically as detailed above for greater impact.

Michael works for Cigniti Technologies, which is the world’s first Independent Software Testing Services Company to be appraised at CMMI-SVC Level 5, and an ISO 9001:2008 & ISO 27001:2013 certified organization.

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